Samui Explorer Mission is Simple
Samui Explorer mission is simple, but can sometimes be hard!
When working with tourists, their expectations can be somewhat high, forgetting that they’re in Thailand
However this is Thailand and much of the businesses, do not apply the same standards as other Countries, and this frustrates tourists.
And others are just giving the wrong advice on which tours are best suited for them or the individual, this causes anger and disappointment.
Samui Explorer thrives on making each customers tour, a good one, but choosing the correct tour for them, based on budget, family groups, expectations, and give them honest information regarding each tour, so there are no surprises on the day and disappointment.
We can’t control what happens whilst our customers are on tour, but I can recommend the tours/operators that I have 99% confidence that they will offer a good service to the best of their ability on the day.
As part of our service, we offer free advice, recommendation on restaurants, bars and off the beaten track places to visit.
Where possible we take the time to explore the Island for new places to see, and new restaurants or bars opened to keep the Island interesting for our customers.
Below are reviews we have received that stood out from most, but most importantly the ones that really made us proud of what we, Samui Explorer has achieved
Below was a review sent to me following a surprise Wedding proposal from our customer’s partner. He emailed me secretly after she arranged tailor-made tours, and asked could we change the Itinerary and add in a romantic spot. And so we did
Thank you so much for helping us (and Michael) organize such a special day. We had a wonderful day and it was perfect to have Mr Nong with us. He is a lovely guide. From what Michael says, he couldn’t have pulled it off without your help. Thank you again. We are in the process of writing a trip advisor review also, have been a little busy. We are leaving Samui tomorrow, but this place holds a dear place in our heart and we hope to be back again soon. If so, we will be in touch.
Another customer contacted me months before arriving on Koh Samui for a family holiday.
This had been a long awaited holiday to the Island and really wanted it to be perfect.
We spent many emails back and forth getting her tailor-made tour perfect and choosing the right boat tour for her family
And this is how it went
Just want to say thank you once again for your help in making our trip to Koh Samui so memorable. Nong was the best tour guide and knew so much about the Island. He was great with our kids and just a lovely person. Was a pleasure meeting him.
Blue Star was fantastic. We enjoyed this very much and so did our kids. They are very organised and professional. The staff are wonderful people, and great with the kids. We all loved the kayaking and would definitely do it again.
We couldn’t have asked for a better way to spend our time on Koh Samui and have just fell in love with the Island. We will definitely be back.
Thank you once again. I will be leaving a trip advisor review on your company.
Hope we get to meet you next time.
We have much more examples like this which you can view on Trip Advisor. If you’re unsure what to do whilst on Samui, or just looking for honest advice please do not hesitate in contacting us
Please read our reviews below
Enjoy Koh Samui, and our surroundings Islands